What is Tenancy Support? download the pdf

This service is for people who need support to set up or to sustain a tenancy. Path Tenancy Support (TS) aims to support people who are in danger of losing their accommodation or who need help to set up a tenancy.

Path also offers a Refugee Housing Support Service with START for which there is a separate leaflet offering information.

Who is Tenancy Support For?

Path provides Tenancy Support for people who are in danger of becoming homeless. The people we currently work with include:

• Ex-Services clients (people/families who are ex-Forces)
• Tenants of PlymouthHomes4Let (letting agency)
• Ex-Offenders
• Refugees
• Women at risk of offending

We will consider all referrals for the above groups; however referrals between the ages of 16 and 18 years, and over 60 years, may require another specialist agency.

What can Tenancy Support Offer?

TS can provide advice and assistance in corresponding with Housing, Allocations or The Homeless Unit, inc:

• Advocacy offered to challenge decisions made by housing providers and Registered Social Landlords, and referrals made to agencies such as Shelter if further advice is necessary
• Help to set up rent payments on new tenancies
• Accessing benefits and looking at benefit maximisation
• Assistance purchasing furniture or help shopping for goods with which to furnish the home
• Advice around budgeting, help with debts and referrals made to welfare benefits agencies
• Setting up utility services and bill payments with gas, electric, water etc
• Help to access mental health, drugs and alcohol services
• Weekly support from tenancy support worker, so that once the agreed tasks are completed, the client is confidant in maintaining their accommodation

How do you access Tenancy Support

This service can sometimes accept self referrals, such as for ex-Services personnel. Usually we ask that either a GP, mental health professional, Social Worker, landlord, housing provider or someone from a recognisable agency refers people to the service. There are also internal referrals through other Path services.

If you don't fit into any of our categories for support, there may be another provider in Plymouth who can help. Please have a look at the Floating Support Services Directory